Back To Base vs On-Site Warranty: What You Need to Know
Not all warranties are created equal – and when it comes to garage door openers, the type of warranty you get can make a huge difference when things go wrong. In our industry, there are two main types of warranties: on-site warranty and back to base warranty (sometimes called a parts-only warranty). Let’s break them […]
How To Test The Safety Reverse System On Your Garage Door Opener
Your garage door opener’s reverse safety system is there for a reason – to stop the door from closing on something (or someone) it shouldn’t. Making sure it works properly is a quick and easy check you can do yourself. Here’s how to test it. Step-By-Step Safety Check Grab a piece of timber or steel […]
What To Do If You Think You Need To Make A Warranty Claim
Something not quite right with your garage door or opener? If you think it might be a warranty issue, don’t worry – we’ll help you get it sorted without the runaround. Step 1: Contact Us First Before you do anything else, give us a call or send us a message. We’ll ask you a few […]
How To Reset The Sensitivity On Your Merlin Garage Door Opener
Sometimes your garage door opener starts acting up – maybe it won’t open or close properly, or it stops halfway for no clear reason. If that sounds familiar, the issue might be with the opener’s sensitivity settings. Luckily, it’s a simple fix. Let’s walk through it. Why Does Sensitivity Matter? Your opener keeps track of […]
How To Replace Your Garage Door Remote Battery
We’ve all been there – pressing the remote over and over, wondering why nothing’s happening. If your garage door opener isn’t responding, chances are it’s time to change the battery in your remote. Luckily, it’s a quick and simple fix. Here’s what to do: Step 1: Open The Remote There are a few different styles […]
How To Disengage And Reengage Your Garage Door Opener
Need to manually open or close your garage door? Whether there’s a power outage or your opener just isn’t working, knowing how to disengage and reengage your garage door opener can come in handy. Here’s a simple breakdown to help you do it safely and confidently. All Openers Have A Disengage Lever Every automatic garage […]
